Home/FAQs
Electronic picture frame

Q: What is the MOQ for each item?
A: One sample can be provided first for evaluation. Any quantity is welcome for non-customized products. As per customized products, please contact us for further confirmation.

Q: How many items can be assorted in one shippment?
A: We can mix packing items, please contact us for the details. we try our best to do meet your request.

Q: Do you have stock products to sell?
A: Normally, we have small quantity of samples in stock, we can send items to you in 1-3days.

Q: Can i get a sample with my own design?
A: Yes we can produce as your design, branding, packing etc..

Q: Is expedited package of my order available?
A: yes, we can pack the items as your request, just simply tell us how.
we offer free factory packaging, retail or branding packaing request a compensation.

Q: Do you inspect the finished products?
A: Goods inspection supports, every product goes through the thorough in-house inspection before delivery.

Q: When will my item(s) ship?
A: Small quantity order, the processing time is 3-7 business days. OEM/ODM Mass production depends on the total quantities, 3-5 weeks after payment captured and all production detials confirmed.

Q: Which shipping carrier do we use, is expedited shipping way available?
A: We ship with DHL/ TNT/ UPS/ FedEx/ EMS (door to door service) and FOB/ DDU/ DDP Sea way. we do our best to help you to use your own shipping way.

Q: Who pays for taxes and duties?
A: Customers are responsible for import duties and taxes.

Q: What information should I let you know if I want to get a quotation?
A: Item code, quantity for each item, address (zip code) with these information we can give you an offer with shipping cost.

Q: What’s your guarantee for the products?
A: We‘re confident about the quality of our products, all products in new condition enjoy a 1-year quality guarantee.

For more information please chat online or send email to us.